Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, Gmail, User Provisioning, User Accounts, Group Policy, Collaborative Software, Automation, Document Management, Identity and Access Management, Enterprise Application Management, Role-Based Access Control (RBAC), File Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Control Panels, User Accounts, File Management, User Provisioning, System Configuration, Application Deployment, Web Presence, Safety and Security, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Cloud Engineering, Amazon CloudWatch, Amazon Elastic Compute Cloud, Failure Analysis, Site Reliability Engineering, Failure Mode And Effects Analysis, Test Engineering, Scenario Testing, Disaster Recovery, Cloud Infrastructure, AWS Identity and Access Management (IAM), Simulations, System Testing, Operational Databases
Beginner · Course · 1 - 3 Months

Skills you'll gain: Package and Software Management, Linux Administration, File Systems, Linux, Linux Servers, User Accounts, Operating System Administration, Linux Commands, User Provisioning, Unix, Bash (Scripting Language), Systems Administration, File Management, TCP/IP, Unix Shell, Data Storage, Unix Commands, Software Installation, General Networking, IBM Cloud
Advanced · Course · 1 - 3 Months

Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Management, Cloud Security, OAuth, Identity and Access Management, Document Management, Role-Based Access Control (RBAC), Data Management, Authentications, File Management, User Provisioning, Data Security, Data Sharing, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Application Management, System Monitoring, Event Monitoring, Network Monitoring, Google Workspace, Cloud Management, Google Cloud Platform, IT General Controls (ITGC), Endpoint Security, Continuous Monitoring, Security Controls, Network Troubleshooting, Package and Software Management, Security Management, System Configuration, Compliance Auditing, Cloud Security, Android (Operating System), Taking Meeting Minutes, Annual Reports
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Proposal Development, Proposal Writing, Interpersonal Communications, Emotional Intelligence, Empathy & Emotional Intelligence, Constructive Feedback, Non-Verbal Communication, Technical Communication, Technical Writing, Presentations, Verbal Communication Skills, Leadership, Stakeholder Analysis, Oral Expression, Concision, Business Writing, Team Collaboration, Empathy, Report Writing, Storytelling
Build toward a degree
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Editing, Technical Communication, Communication, AI Enablement, Productivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Trading, Market Data, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Analysis, Data Literacy, Financial Trading, Financial Market, Descriptive Statistics, Market Data, Statistics, Portfolio Risk, Statistical Methods, Derivatives, Risk Modeling, Market Analysis, Statistical Analysis, Market Dynamics, Securities Trading, Risk Analysis, Verification And Validation, Securities (Finance), Data Analysis, International Finance
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Cloud Management, Cloud Services, Cloud Solutions, Cloud Platforms, Computing Platforms, Cloud Computing Architecture, Serverless Computing, Cloud Storage, User Provisioning
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Usability, Functional Design, Aesthetics
Beginner · Course · 1 - 4 Weeks