• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    S

    Starweaver

    AI in Clinical Decision Support & Diagnostics

    Skills you'll gain: Health Technology, Clinical Informatics, Healthcare Ethics, Clinical Documentation, Medical Imaging, Radiology, Diagnostic Radiology, AI literacy, Clinical Nursing, Data Ethics, Responsible AI, Clinical Research, Health Informatics, AI Personalization, Decision Support Systems, Risking, Nursing Practices, X-Ray Computed Tomography, Predictive Analytics, Image Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Healthcare Data Visualization and Decision Support

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    415 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Technical Deep Dive with Incident Response Tools

    Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Threat Intelligence, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cybersecurity, Network Security, Digital Forensics, Network Monitoring, Data Security, Network Analysis, Exploitation techniques, Malware Protection, Memory Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Cybersecurity & Data Privacy for Technical Product Managers

    Skills you'll gain: Agile Product Development, Agile Methodology, Security Management, Cyber Security Assessment, Audit Planning, Cyber Risk, Performance Metric, Business Ethics, Law, Regulation, and Compliance, Risk Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Annual Campaigns: Building a Case for Support

    Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Customer Relationship Building, Driving engagement, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies

    4.2
    Rating, 4.2 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Social and Technical Context of Health Informatics

    Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Health Information Management, Information Technology, Health Care Procedure and Regulation, Systems Analysis, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Requirements Analysis, Interoperability, Data Literacy, Data Sharing, Medical Imaging, Emerging Technologies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    604 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, No-Code Development, User Interface (UI) Design, AI Integrations, AI Workflows, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Frontend Integration, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Support for Visual Processing with Microsoft Word

    Skills you'll gain: Education Software and Technology, Microsoft Office

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Cinematic Health

    Job Demand, Essential Technical Skills, & Dementia Care

    Skills you'll gain: Respiratory Care, Patient Communication, Respiratory Therapy, Patient Education And Counseling, Geriatrics, Hospice, Nursing and Patient Care, Chronic Diseases, Infection Control, Endocrinology, Patient-centered Care, Caregiving, Patient Safety, Clinical Nursing, Basic Patient Care, Nursing Care, Long Term Care, Cultural Sensitivity, Dignity in Care, Patient Observation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

1…161718…487

In summary, here are 10 of our most popular technical support courses

  • AI in Clinical Decision Support & Diagnostics: Starweaver
  • Healthcare Data Visualization and Decision Support: SkillUp
  • Create Customer Support Data with Google Sheets: Coursera
  • Technical Deep Dive with Incident Response Tools: Infosec
  • Cybersecurity & Data Privacy for Technical Product Managers: Coursera
  • Annual Campaigns: Building a Case for Support: University of California, Davis
  • The Social and Technical Context of Health Informatics: Johns Hopkins University
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Designing a Customer Support Chatbot Using Flowise: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Cookies Preference Center
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok