
Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, Gmail, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Travel Arrangements
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Data Ethics, AI Integrations, Quality Monitoring, Emerging Technologies, Information Architecture, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Applications, Program Development, Virtual Environment
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Amazon Web Services, Customer Communications Management, Service Level, Systems Integration, Security Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Virtual Machines, Cloud-Based Integration, Cloud API, Web Servers, AI Integrations, Natural Language Processing, Live Streaming
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Invoicing, Billing & Invoicing, Data Entry, Payment Processing and Collection, Transaction Processing, SAP Applications, Accounting Systems, SAP S/4HANA, Accounting and Finance Software, Accounting Records, General Ledger, Enterprise Resource Planning, Compliance Management
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Social Media Analytics, Real Time Data, Social Media Content, Data Collection, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Data-Driven Marketing, Analytics, Social Media Strategy, Content Strategy, Text Mining, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing, Machine Learning, Application Development
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Network Monitoring, Virtual Networking, General Networking, Google Cloud Platform, Computer Networking, Event Monitoring, Network Troubleshooting, Cloud Infrastructure, Network Performance Management, Cloud Services, Virtual Machines, Service Level, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Microsoft
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud API, Google Cloud Platform, Natural Language Processing, API Testing, Cloud Applications, JSON, Communication
Beginner · Project · Less Than 2 Hours