
Coursera
Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Hospitality Management, Planning, Budget Management, Operations Management, Coordinating, Budgeting, Vendor Management, Coordination, Plan Execution

Included with Coursera Plus
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Media Relations, Proofreading, Public Relations, Stakeholder Analysis, Integrated Marketing Communications, Marketing Communications, Strategic Communication, Public Affairs, Content Management, Performance Reporting, Storytelling, Content Management Systems, Content Performance Analysis, Content Strategy, Report Writing, Business Reporting, Content Scheduling, Marketing Effectiveness, Media Strategy, Generative AI

Included with Coursera Plus
Beginner · Professional Certificate · 3 - 6 Months

University of California San Diego
Skills you'll gain: Unit Testing, Growth Mindedness, Data Structures, Graph Theory, Event-Driven Programming, Social Network Analysis, Interactive Data Visualization, Java, Java Programming, Network Analysis, Object Oriented Programming (OOP), Technical Communication, User Interface (UI), Peer Review, Object Oriented Design, Software Testing, Computer Programming, Program Development, Adaptability, Problem Solving

Included with Coursera Plus
Intermediate · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership

Included with Coursera Plus
Intermediate · Specialization · 1 - 3 Months
University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Persona Development, Competitive Analysis, Stakeholder Management, Content Optimization, Web Analytics and SEO, Client Services, Target Audience, Content Creation, Social Media Strategy, Stakeholder Communications, Search Engine Marketing, Content Strategy, Social Media Marketing, Data Analysis, Analytics, Generative Engine Optimization (GEO), Branding, Content Marketing

Included with Coursera Plus
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Talent Acquisition, Training and Development, Compensation and Benefits, Training Programs, Recruitment, Employee Training, Full Cycle Recruitment, Job Analysis, Employee Performance Management, Diversity Equity and Inclusion Initiatives, Compensation Management, Performance Appraisal, Job Evaluation, Developing Training Materials, Compensation Strategy, Occupational Safety and Health Administration (OSHA), Compliance Management, Compliance Training, Employee Relations, Performance Management

Included with Coursera Plus
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

Included with Coursera Plus
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data-Driven Marketing, Digital Brand Strategy, Digital Marketing Campaigns, Customer Engagement, Journey Mapping, Digital Marketing Tools, Direct Marketing, Driving engagement, Marketing Strategy and Techniques, Online Advertising, Digital Advertising, MarTech, Data Architecture, Strategic Marketing, Social Media Marketing, Consumer Behaviour, Customer Insights, Emerging Technologies, Experimentation, Data Visualization

Included with Coursera Plus
Beginner · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure

Included with Coursera Plus
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Customer Complaint Resolution, Quality Improvement, Brand Management, Marketing and Public Relations

Included with Coursera Plus
Mixed · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Vendor Management, Organizational Change, Service Improvement, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Content Creation, Social Media Marketing, Digital Marketing, Operational Efficiency, Search Engine Optimization, Leadership, Content Management, Customer Engagement

Included with Coursera Plus
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Paid media, Social Media Management, Online Advertising, Search Engine Optimization, Performance Measurement, Spreadsheet Software, Client Services, Campaign Management, E-Commerce, Loyalty Programs, Marketing, Web Presence, Interviewing Skills

Included with Coursera Plus
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months