Skills you'll gain: Service Recovery, B2B Sales, Account Management, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Persuasive Communication, Selling Techniques, Value Propositions, Stakeholder Management

Skills you'll gain: Fundraising, Grant Writing, Fundraising and Crowdsourcing, Proposal Writing, Proposal Development, Prospecting and Qualification, Gift Accounting, Philanthropy, Campaign Management, Tax Planning, Marketing Planning, Campaign Planning, Customer Relationship Building, Direct Marketing, Advertising Mail, Developing Training Materials, Tax Management, Accounting and Finance Software, Data-Driven Marketing, Income Tax

Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Open Mindset, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Salesforce, Stress Management, Accountability

Skills you'll gain: Microsoft Copilot, Overcoming Objections, Marketing Collateral, Sales Presentation, Sales Development, Sales Enablement, Closing (Sales), Sales Presentations, Sales Operations, AI Enablement, AI Product Strategy, Microsoft Teams, Customer Relationship Management (CRM) Software, Sales Strategy, Meeting Facilitation, Personalized Service, Personalized Campaigns, AI Personalization, AI powered creativity, AI Integrations

Skills you'll gain: Prompt Engineering Tools, Agentic Workflows, AI literacy, Sales Enablement, Generative AI, AI Personalization, Agentic systems, Productivity, Generative AI Agents, No-Code Development, Sales Presentations, Sales Strategy, Sales Management, Sales Process, Automation, Application Development, Artificial Intelligence, Digital Transformation, Innovation, Operational Efficiency

Skills you'll gain: Prompt Engineering, Data Ethics, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Prospecting, Selling Techniques, Sales Strategy, Prompt Engineering Tools, Microsoft Copilot, Sales Process, Law, Regulation, and Compliance, Sales Presentations, Responsible AI, Prospecting and Qualification, Sales Enablement, Email Automation

Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Product Knowledge, Personalized Campaigns, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement

Skills you'll gain: B2B Sales, Stakeholder Engagement, Overcoming Objections, Solution Sales Engineering, Stakeholder Management, Closing (Sales), Price Negotiation, Negotiation, Sales Management, Sales Presentation, Solution Selling, Active Listening, Sales Operations, Stakeholder Communications, Persuasive Communication, Strategic Partnership, Sales, Proposal Development, Customer and Client Support, Customer Communications Management

Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Case Studies, Sales Support, Sales Enablement, Business Planning, Conflict Management, Marketing, Marketing Planning, General Sales Practices, Strategic Marketing, Market Intelligence, Product Planning, Customer Analysis, Competitive Intelligence

Skills you'll gain: Overcoming Objections, B2B Sales, Business Development, Storytelling, Closing (Sales), Sales Pipelines, Return On Investment, Sales Presentation, Specialized Sales, Active Listening, Sales Presentations, Rapport Building, Sales Strategy, Sales Process, Sales, Case Studies, Sales Management, Communication, Selling Techniques, Consultative Selling

Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, Client Services, AI Personalization, Customer experience improvement, Sales Training, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service

Skills you'll gain: Sales Process, Microsoft Copilot, Product Knowledge, Sales, Sales Presentation, Selling Techniques, Sales Enablement, Value Propositions, AI Personalization, Communication, Prompt Engineering, AI Enablement, Communication Strategies, Customer Relationship Management (CRM) Software, AI Integrations