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Results for "service management"


  • E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development

    Coursera Plus

    Included with Coursera Plus

    4.8
    Rating, 4.8 out of 5 stars
    ·
    118 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support, Computer Security Incident Management

    Coursera Plus

    Included with Coursera Plus

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Managing Virtualization, Storage & Policy in Server 2025

    Skills you'll gain: Active Directory, Group Policy, Windows Servers, Microsoft Servers, Virtualization, Virtual Machines, Server Administration, Data Storage Technologies, Performance Tuning, Microsoft Windows, Servers, Data Storage, Operating System Administration, Hybrid Cloud Computing, Cloud-Based Integration, System Configuration, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Services, Security Controls

    Coursera Plus

    Included with Coursera Plus

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Coursera Plus

    Included with Coursera Plus

    3.2
    Rating, 3.2 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    E

    EDUCBA

    Healthcare and Hospital Management

    Skills you'll gain: Healthcare Ethics, Medical Equipment and Technology, Health Care Administration, Hospital Experience, Nursing Management, Nursing Administration, Health Systems, Infection Control, Medical Equipment, Intensive Care Unit, Health Administration, Medical Support, Medical Management, Telehealth, Health Informatics, Health Information Management, Patient Flow, Bed Management, Hospital Admissions, Health Technology

    Coursera Plus

    Included with Coursera Plus

    Beginner · Specialization · 3 - 6 Months

  • S

    Starweaver

    Essentials of Hospitality Management

    Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning

    Coursera Plus

    Included with Coursera Plus

    4.7
    Rating, 4.7 out of 5 stars
    ·
    100 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    E

    EDUCBA

    Consumer Behavior & Service Marketing

    Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics

    Coursera Plus

    Included with Coursera Plus

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    E

    EDUCBA

    Hospital Administration and Healthcare Management

    Skills you'll gain: Health Care Administration, Hospital Experience, Health Administration, Medical Management, Health Systems, Administration, Care Management, Health Care, Healthcare Industry Knowledge, Care Coordination, Coordination

    Coursera Plus

    Included with Coursera Plus

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    E

    EDUCBA

    Master the 8Ps of Service Marketing

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Service Design, Service Management, Customer Relationship Building, Service Improvement, Strategic Marketing, Marketing Communications, Employee Training, Product Marketing, Operational Excellence, Marketing Channel, Marketing, Quality Management, Product Strategy, Staff Management, Promotional Strategies, Quality Assessment, Branding

    Coursera Plus

    Included with Coursera Plus

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    ServiceNow System Administrator from Zero to Hero

    Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

    Coursera Plus

    Included with Coursera Plus

    4.1
    Rating, 4.1 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms

    Coursera Plus

    Included with Coursera Plus

    4.8
    Rating, 4.8 out of 5 stars
    ·
    169 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

    Coursera Plus

    Included with Coursera Plus

    Beginner · Course · 1 - 3 Months

1234…834

In summary, here are 10 of our most popular service management courses

  • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
  • Practical IT Service Management: Packt
  • Managing Virtualization, Storage & Policy in Server 2025: Packt
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
  • Healthcare and Hospital Management: EDUCBA
  • Essentials of Hospitality Management: Starweaver
  • Consumer Behavior & Service Marketing: EDUCBA
  • Hospital Administration and Healthcare Management: EDUCBA
  • Master the 8Ps of Service Marketing: EDUCBA
  • ServiceNow System Administrator from Zero to Hero: Packt

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