
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Internal Communications, Leadership, Communication Planning, Performance Metric, Program Management, Risk Management, Risk Management Framework, Corporate Communications, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wholesaling, Target Market, Market Opportunities, Growth Strategies, Business Strategies, Business Development, Sales Strategy, New Business Development, Operational Efficiency, Business Operations, Operations Management, Operations, Business Modeling, Marketing, Loss Prevention, Asset Protection, Branding
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Machine Learning Methods, Web Analytics, Data-Driven Marketing, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Data Preprocessing, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Employee Engagement, Employee Coaching, Drive Engagement, Professional Development, Mentorship, Employee Retention, Influencing, Strategic Communication, People Development, Social Skills, Recruitment Strategies, Brand Strategy, Storytelling, Brand Management, Coaching, Branding, Personal Development, Strategic Leadership, Adaptability, Planning
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Management Training And Development, Team Management, Team Leadership, Team Performance Management, Leadership and Management, People Management, Team Building, Team Motivation, Teamwork, Delegation Skills, Leadership, Communication, Problem Solving, Interpersonal Communications, Leadership Development, Business Leadership, Employee Coaching, Creative Problem-Solving, Coaching, Personal Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: E-Commerce, Retail Store Operations, Software As A Service, Web Analytics, Scalability, Open Source Technology, Computing Platforms, Growth Strategies, Strategic Decision-Making, Business Software, Analysis, Inventory Control, Decision Making, Data-Driven Decision-Making, Competitive Analysis, Payment Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Retail Store Operations, Retail Management, Merchandising, Product Assortment, Inventory and Warehousing, Inventory Management, Retail Sales, Operations Management, Inventory Control, Strategic Thinking, Revenue Management, Profit and Loss (P&L) Management, Supply Chain Management, Supply Chain, Operations, Business, Operational Efficiency, Analytics, Analysis, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Procurement, Supply Chain Planning, Logistics Management, Inventory Control, Transportation, Supply Chain, and Logistics, Logistics, Inventory and Warehousing, Operations Management, Warehousing, Business Operations, Supply And Demand, Forecasting, Cost Control, Business, Planning, Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Inventory and Warehousing, Warehousing, Retail Management, Warehouse Operations, Warehouse Management, Inventory Management, Retail Store Operations, Merchandising, Supply Chain, Transportation, Supply Chain, and Logistics, Logistics, Retail Sales, Operations Management, Supply Chain Planning, Customer Service, Sales, Planning, Analytics, Decision Making, Design
Mixed · Course · 1 - 3 Months