Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skillshare
Skills you'll gain: Packaging and Labeling, Brand Strategy, Competitive Analysis, Presentations, Content Creation, Target Audience, Web Presence, Creative Design, Storytelling, Branding, Logo Design, Social Media Content, Design Strategies, Social Media, Visual Storytelling, Brand Marketing, Content Development and Management, Process Development, Style Guides, Oral Expression
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Graphic Design, Animations, Adobe After Effects, Graphic and Visual Design, Motion Graphics, Branding, Brand Strategy, Creative Design, Adobe Creative Cloud, Brand Awareness, Intellectual Property, Knowledge of Apple Hardware, Design Software, Adobe Photoshop, Strategic Thinking, Legal Risk, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Photoshop, Design Software, Journals, Software Design Patterns, Creative Design, Graphic and Visual Design, Design Elements And Principles, Creativity, Design Strategies, Design, Visual Storytelling, Digital Design, Graphics Software, Aesthetics, Editing, File Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Data Storage Technologies, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, IT Security Architecture, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Application Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Packaging and Labeling, Competitive Analysis, Presentations, Design Strategies, Adobe Illustrator, Graphic Design, Branding, Market Analysis, Digital Design, Graphic and Visual Design, Adobe Photoshop, Design Elements And Principles, Personal Development, Ideation, Process Development, Strategic Thinking, Design Research, Professional Development, Creative Thinking
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: UI/UX Research, User Research, Design Research, User Interface (UI), User Interface (UI) Design, Usability Testing, Prototyping, User Interface and User Experience (UI/UX) Design, Usability, Interactive Design, User Acceptance Testing (UAT), User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Graphic and Visual Design, Persona (User Experience), Ideation, Web Content Accessibility Guidelines, UI/UX Strategy
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Storytelling, Client Services, Presentations, Logo Design, Visual Storytelling, Sales Presentations, Oral Expression, Brand Strategy, Branding, Workflow Management, Sales Prospecting, Business Strategy, Proposal Writing, Case Studies, Business Planning, Sales Presentation, Search Engine Optimization, Goal Setting, Web Presence, Creativity
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Customer Complaint Resolution, Quality Improvement, Brand Management, Marketing and Public Relations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Conceptual Design, Sustainable Design, Project Risk Management, Project Planning, Sustainable Engineering, Product Development, Product Management, Product Design, Manufacturing and Production, Design and Product, Risk Management, Design Software, Engineering, Time Management, Internet Of Things, Cross-Functional Collaboration, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Communication
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: User Story, User Interface and User Experience (UI/UX) Design, Usability, UI/UX Strategy, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, Wireframing, Interaction Design, Experience Design, Usability Testing, Human Centered Design, User Centered Design, Application Design, AI literacy, Responsible AI, Prototyping
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Responsive Web Design, User Interface (UI) Design, HTML and CSS, User Interface (UI), Web Design, Figma (Design Software), Typography, Front-End Web Development, Web Design and Development, Graphic and Visual Design, Design Elements And Principles, Maintainability, Mockups, Web Content Accessibility Guidelines, UI Components, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development, Web Development Tools, Software Engineering
Intermediate · Specialization · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
Beginner · Course · 1 - 3 Months