
Peking University
Skills you'll gain: Outbound Calls, Telephone Skills, Business Communication, Market Research, Business Marketing, Hotels and Accommodations, Guest Relations, Business Correspondence, Travel Arrangements, Oral Expression, Events and Conferences, Negotiation, Business Ethics, Language Competency, Language Interpretation, Translation, and Studies, Business Research, Customer Relationship Building, Verbal Communication Skills, Company, Product, and Service Knowledge, Oral Comprehension
Intermediate · Course · 1 - 3 Months

EDUCBA
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, B2B Sales, Overcoming Objections, Sales Presentations, Dashboard, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Selling Techniques, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Oral Comprehension, Composure, Emotional Intelligence, Responsible AI, Negotiation
Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Search Engine Optimization, Persona Development, Web Analytics and SEO, Content Optimization, Target Audience, Branding, Digital Marketing, Consumer Behaviour, Algorithms, Data Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Communication
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Business Correspondence, Outbound Calls, Verbal Communication Skills, Negotiation, Business Writing, Writing, Business Communication, Inbound Calls, Communication, Grammar, Communication Strategies, Active Listening, Vocabulary
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Social Studies, Social Sciences, Socioeconomics, Anthropology, International Relations, World History, Sociology, Liberal Arts, Cultural Diversity, Social Impact, Business Economics, Economics
Mixed · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Oral Expression, Spanish Language, Business Communication, Business Correspondence, Telephone Skills, Relationship Management, Strategic Decision-Making, Communication, Discussion Facilitation, Verbal Communication Skills, Outbound Calls, Inbound Calls, Communication Strategies, Writing, Oral Comprehension, Active Listening, Grammar, Vocabulary
Intermediate · Specialization · 3 - 6 Months

Mixed · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Prospecting and Qualification, General Sales Practices, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Planning
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Sales Development, Lead Generation, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing
Beginner · Specialization · 3 - 6 Months