
Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Information and Technology, Spatial Analysis, Geospatial Mapping, Data Mapping, File Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Plan Execution, Root Cause Analysis, Journey Mapping, Project Planning, Agile Methodology, Agile Project Management, Backlogs, Continuous Improvement Process, Operational Analysis, Analysis, Collaborative Software, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Marketing, Content Strategy, Journey Mapping, Content Development and Management, Target Audience, Persona Development, Blogs, Content Performance Analysis, Marketing Strategies, Content Creation, Marketing Planning, Conversion Funnel Analysis, Content Management, Consumer Behaviour, Auditing, Media Buying, Web Analytics and SEO
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Conversion Funnel Analysis, Process Analysis, Web Analytics, Digital Analysis, Process Optimization, Dashboard, Process Design, Customer experience improvement, Driving engagement, Consolidation, Process Improvement and Optimization, Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Data-Driven Decision-Making, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Data Maintenance, Data Storage, Data Processing, Data Storage Technologies, Google Cloud Platform, Data Analysis, Data Architecture, Cloud Security, Data Preprocessing, Automation
Advanced · Course · 1 - 3 Months

Skills you'll gain: User Research, UI/UX Research, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, UI/UX Strategy, Persona (User Experience), User Centered Design, Usability, User Flows, User Interface (UI) Design, Responsive Web Design, Graphic and Visual Design, Interactive Design, Interaction Design, Layout Design, Design Elements And Principles, Typography, Prototyping
Beginner · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Data Presentation, Spatial Data Analysis, Data Visualization, Datamaps, Tableau Software, Matplotlib, Geospatial Information and Technology, Leaflet (Software), Spatial Analysis, Geospatial Mapping, Plot (Graphics), Seaborn, Visual Storytelling, Data Ethics, Data Mapping, Network Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Ancient History, European History, World History, Intercultural Competence, Cultural Diversity, Art History, Liberal Arts, Aesthetics
Beginner · Course · 1 - 3 Months

Skills you'll gain: SketchUp (3D Modeling Software), Spatial Data Analysis, Architectural Drawing, Geospatial Mapping, Spatial Analysis, AutoCAD, Visualization (Computer Graphics), Data Mapping, Graphic and Visual Design, 3D Modeling, Technical Communication, Color Theory, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Customer Retention, Record Keeping, MarTech, Data Entry, Journey Mapping, Data Maintenance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Conversion Funnel Analysis, Strategic Prioritization, Web Analytics, Product Roadmaps, Business Analytics, Analytics, Predictive Modeling, Prioritization, Customer Analysis, Root Cause Analysis, Performance Analysis, Forecasting, User Flows, Performance Metric, Customer Retention, Data Capture, Resource Allocation, Statistical Methods
Intermediate · Course · 3 - 6 Months