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  • Customer Communications Management

Results for "customer communications management"


  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Owner: Communications & Stakeholder Management

    Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Project Management, Stakeholder Engagement, Agile Software Development, Agile Product Development, Agile Methodology, Communication, Communication Strategies, Collaborative Software, Cross-Functional Collaboration, Cross-Functional Team Leadership, Negotiation, Conflict Management, Product Management, Telecommuting, Product Requirements, User Story

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Unilever

    Customer Understanding and Digital Marketing Channels

    Skills you'll gain: Customer Insights, Digital Marketing, Digital Media Strategy, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Customer Engagement, Persona Development, Personalized Service, Marketing Analytics, Brand Marketing, Smart Goals

    4.7
    Rating, 4.7 out of 5 stars
    ·
    252 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Communication with Stakeholders

    Skills you'll gain: Stakeholder Communications, Stakeholder Management, Communication Planning, Stakeholder Engagement, Conflict Management, Strategic Communication, Cultural Responsiveness, Communication Strategies, Rapport Building, Project Management, Cultural Diversity, Business Communication, Project Management Institute (PMI) Methodology, Intercultural Competence, Communication, Relationship Building, Influencing, Agile Project Management, Program Management, Cultural Sensitivity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Program Management and the Art of Communication

    Skills you'll gain: Intercultural Competence, Stakeholder Engagement, Stakeholder Communications, User Story, Empathy & Emotional Intelligence, Stakeholder Management, Persuasive Communication, Target Audience, Non-Verbal Communication, Team Performance Management, Communication Planning, Influencing, Professional Development, Leadership and Management, Strategic Communication, Data Management, Negotiation, Rapport Building, Data Presentation, Product Requirements

    4.7
    Rating, 4.7 out of 5 stars
    ·
    130 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Clinic Communication: Greet, Listen, Schedule, Brief

    Skills you'll gain: Patient Communication, Active Listening, Medical Office Procedures, Patient-centered Care, Care Coordination, Trustworthiness, Health Care Administration, Verbal Communication Skills, Empathy, Concision, Communication Strategies, Patient Safety, Communication, Professionalism, Relationship Building, Clinical Documentation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Effective Communication for Today’s Leader

    Skills you'll gain: Team Performance Management, Oral Expression, Communication Strategies, Performance Review, Tactfulness, Rapport Building, Oral Comprehension

    4.5
    Rating, 4.5 out of 5 stars
    ·
    112 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Marketing Management

    Skills you'll gain: Product Strategy, Branding, Marketing Management, Product Lining, Marketing Planning, Target Market, Consumer Behaviour, Product Lifecycle Management, Strategic Marketing, Brand Strategy, Brand Management, Brand Marketing, Marketing Strategies, Product Planning, Product Management, Marketing Strategy and Techniques, Marketing Communications, Communication Planning, Campaign Planning, Market Opportunities

    4.8
    Rating, 4.8 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    100 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Mastering Digital Communication: Effective Online Engagement

    Skills you'll gain: Content Creation, Crisis Management, Driving engagement, Digital Communications, Social Media Marketing, Strategic Communication, Communication Strategies, Social Media, Digital Marketing, Digital Brand Strategy, Digital Content, Communication Planning, Communication, Data Ethics, Social Media Strategy, Marketing Communications, Target Audience, Social Media Content, Customer Engagement, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Communication and Relationship Building

    Skills you'll gain: Constructive Feedback, Verbal Communication Skills, Rapport Building, Communication, Professionalism, Relationship Management, Business Communication, Conflict Management, Communication Strategies, Active Listening, Empathy, Leadership and Management, Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Leadership Development, Digital Communications, Business Leadership, Cross-Functional Team Leadership, Behavioral Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Communication & Consulting

    Skills you'll gain: Data Storytelling, Data Presentation, Stakeholder Communications, Stakeholder Engagement, Persuasive Communication, Consulting, Stakeholder Management, Constructive Feedback, Empathy, People Analytics, Communication Strategies, Verbal Communication Skills, Consultative Approaches, AI literacy, Business Consulting, Technical Communication, Presentations, Communication, Workforce Planning, Verification And Validation

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Analyze and Manage Stakeholder Communications Effectively

    Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Analysis, Stakeholder Engagement, Communication Planning, Strategic Communication, Project Management Institute (PMI) Methodology, Communication Strategies, Expectation Management, Business Leadership, Strategic Leadership, Project Management, Customer Analysis, Customer Communications Management, Drive Engagement, Relationship Management, Change Management, Business Relationship Management, Communication, Data Visualization

    Beginner · Course · 1 - 4 Weeks

1…567…834

In summary, here are 10 of our most popular customer communications management courses

  • Product Owner: Communications & Stakeholder Management: SkillUp
  • Customer Understanding and Digital Marketing Channels: Unilever
  • Communication with Stakeholders: Microsoft
  • Program Management and the Art of Communication: University of Maryland, College Park
  • Clinic Communication: Greet, Listen, Schedule, Brief: Coursera
  • Effective Communication for Today’s Leader: Tecnológico de Monterrey
  • Marketing Management: S.P. Jain Institute of Management and Research
  • Call Center Customer Service: CVS Health
  • Mastering Digital Communication: Effective Online Engagement: Starweaver
  • Communication and Relationship Building: Minnesota State University, Mankato

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