
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Honesty, Verbal Communication Skills, Social Skills, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Planning, Interpersonal Communications, Adaptability, Relationship Building, digital literacy
Beginner · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Child Welfare, Social Work, Community and Social Work, Advocacy, Social and Human Services, Case Studies, Working With Children, Human Services, Empowerment, Social Justice, Public Policies, Community Outreach, Child Development, Human Development, Culture, Systems Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: .NET Framework, Web Development, Databases, Program Development, Application Development, Business Logic
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Performance Improvement, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Student-Centred Learning, Instructional Strategies, Education and Training, Community Development, Instructional Design, Diversity Equity and Inclusion Initiatives, Collaboration, Time Management
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Communication, Professional Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: z/OS, System Software, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Mainframe Technologies, Operating System Administration, Performance Tuning, System Configuration, OS Process Management, Memory Management, Data Storage, Systems Architecture, Capacity Management, Problem Management, File I/O, Context Management, Software Architecture, Disaster Recovery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unix Shell, Unix Commands, z/OS, Shell Script, Unix, File Systems, Job Control Language (JCL), Operating Systems, Command-Line Interface, OS Process Management, File Management, Mainframe Computing, Debugging, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Constructive Feedback, Pedagogy, Teaching, Education and Training, Curriculum Planning, Student-Centred Learning, Student Engagement, Instructional and Curriculum Design, Quality Assessment, Peer Review, Performance Reporting, Reliability, Cultural Diversity
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks