
Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), Memory Management, System Programming, Virtualization, System Software, Virtualization and Virtual Machines, C and C++, Programming Principles, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Scripting, Linux Administration, Linux Commands, Scripting Languages, Operating System Administration, Data Persistence, Bash (Scripting Language), Shell Script, Unix Shell, Systems Administration, IT Automation, Software Installation, Data Store, Command-Line Interface, Cloud Hosting, Object-Relational Mapping, YAML, System Programming, Python Programming
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Professional Development, Help Desk Support, Professionalism, Verbal Communication Skills, Follow Through, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Ubuntu, Linux, Linux Administration, Bash (Scripting Language), Linux Commands, Operating System Administration, Unix Shell, File Management, Unix Commands, Shell Script, Command-Line Interface, File Systems, grep, Software Installation, System Configuration, File I/O
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Performance Improvement, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: z/OS, System Software, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Mainframe Technologies, Operating System Administration, Performance Tuning, System Configuration, OS Process Management, Memory Management, Data Storage, Systems Architecture, Capacity Management, Problem Management, File I/O, Context Management, Software Architecture, Disaster Recovery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Linux, Linux Commands, Operating System Administration, Systems Administration, System Testing, Command-Line Interface, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Computer Systems, System Software, Technical Support and Services, Remote Access Systems, Debugging, Computing Platforms, Issue Tracking, Performance Tuning, Software Installation, Patch Management, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management
Beginner · Course · 1 - 4 Weeks