
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Workflow Management, Automation

Included with Coursera Plus
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Personalized Campaigns, Inside Sales, Sales Process, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales, Sales Prospecting, ChatGPT, Driving engagement, Anthropic Claude, Data-Driven Marketing, Customer Relationship Management (CRM) Software, AI Integrations, Automation, Campaign Planning, Analytics

Included with Coursera Plus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Campaign Management, Meta Ads Manager, Advertising Campaigns, Performance Analysis, Digital Advertising, Campaign Planning, Digital Marketing Campaigns, Media Buying, Performance Metric, Marketing Analytics, Budget Management, Cost Benefit Analysis

Included with Coursera Plus
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Persona Development, Personalized Campaigns, Prompt Engineering Tools, Customer Analysis, AI Personalization, Target Audience, ChatGPT, Customer Insights, Data-Driven Marketing, Generative AI, Email Marketing, Social Media Campaigns, LLM Application, Content Creation, Social Media Content

Included with Coursera Plus
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Meta Ads Manager, Data-Driven Marketing, Campaign Planning, Performance marketing, Marketing Analytics, Web Analytics, Google Analytics, Conversion Funnel Analysis

Included with Coursera Plus
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AI Personalization, Amazon Web Services, Personalized Campaigns, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Data-Driven Marketing, Cross-Channel Marketing, Customer Analysis, Target Audience, Conversion Funnel Analysis, Digital Analysis, Marketing Effectiveness, Digital Marketing Campaigns, Campaign Management, Data Presentation, Analytics, Performance Measurement, Advertising Campaigns, Marketing Channel, Marketing Strategies, Consumer Behaviour, Budget Management

Included with Coursera Plus
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Email Marketing, Personalized Campaigns, Email Automation, Persona Development, AI Personalization, ChatGPT, Target Audience, Marketing Automation, Content Creation, AI Integrations

Included with Coursera Plus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Meta Ads Manager, Target Audience, Facebook, Campaign Planning, Advertising Campaigns, Social Media Campaigns, Campaign Management, Social Media, Social Media Management, Paid media, Online Advertising, Social Media Marketing, Advertising, Digital Advertising, Marketing, Digital Marketing, Budgeting, Cost Management

Included with Coursera Plus
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Advertising Campaigns, Social Media Campaigns, Advertising, Driving engagement, Online Advertising, Social Media Management, Social Media Marketing, Social Media, Campaign Management

Included with Coursera Plus
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Media Campaigns, Advertising Campaigns, Social Media, Storytelling, Marketing Materials, Advertising, Online Advertising, Social Media Content, Social Media Marketing, Marketing Design, Dashboard, Graphic Design, User Accounts

Included with Coursera Plus
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Target Audience, Facebook, Target Market, Advertising Campaigns, Advertising Sales, Advertising, Online Advertising, Marketing, Social Media, Customer Data Management, Digital Marketing

Included with Coursera Plus
Advanced · Guided Project · Less Than 2 Hours