• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • De Escalation Techniques

Results for "de-escalation techniques"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Close, Negotiate, and Amplify Virtual Sales Success

    Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Strategy, Sales Process, Selling Techniques, Negotiation, Customer Success Management, Regional Sales, Marketing Automation, Customer Relationship Building, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience improvement, Personalized Service, Legal Technology, Contract Management, Document Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of California, Irvine

    Gestion de projet : les bases de la réussite

    Skills you'll gain: Team Leadership, Stakeholder Communications, Team Management, Project Management, Team Building, Team Performance Management, Leadership and Management, Project Controls, Stakeholder Management, Stakeholder Engagement, Project Planning, Project Management Life Cycle, People Development, Organizational Leadership, Initiative and Leadership, Project Coordination, Leadership Studies, Project Performance, Knowledge Transfer, Communication Strategies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    148 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    Cybersecurity Technology and Response Strategies

    Skills you'll gain: Incident Response, Computer Security Incident Management, Security Controls, Incident Management, Business Continuity Planning, Security Management, Business Continuity, Disaster Recovery, Security Strategy, Cyber Security Strategy, Cybersecurity, Threat Management, Contingency Planning, Risk Management, Information Systems Security, Operational Risk, Risk Management Framework, Risk Analysis, Cyber Risk, Security Awareness

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Incident Handling and Analysis Techniques

    Skills you'll gain: Cloud Security, Intrusion Detection and Prevention, Email Security, Incident Response, Application Security, Cloud Computing, Computer Security Incident Management, Cyber Attacks, Threat Detection, Web Applications, Malware Protection, Threat Management, Security Information and Event Management (SIEM), Network Monitoring, Digital Forensics

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Keying Techniques in After Effects

    Skills you'll gain: Adobe After Effects, Photo/Video Production and Technology, Motion Graphics, Graphic and Visual Design

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    Fundamentos de la escritura

    Skills you'll gain: Grammar, Writing and Editing, Proofreading, Writing, Literacy, Editing, Language Competency

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.6K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Execution, persistence, privilege escalation and evasion

    Skills you'll gain: Cybersecurity, Cyber Operations, Data Persistence, Exploitation techniques, Persistence, Intrusion Detection and Prevention, Scripting, Python Programming, Scripting Languages

    4.6
    Rating, 4.6 out of 5 stars
    ·
    98 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Improvement Techniques and Control Tools

    Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Lean Six Sigma, Process Improvement and Optimization, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Performance Improvement, Six Sigma Methodology, Process Management, Quality Control, Quality Monitoring, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making, Training Programs

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cinematic Health

    Essential Soft Skills & Special Patient Populations

    Skills you'll gain: Developmental Disabilities, Professionalism, Trauma Care, Healthcare Ethics, Patient Communication, Mental Health Diseases and Disorders, Patient-centered Care, Mental and Behavioral Health, Cultural Responsiveness, Psychiatric And Mental Health Nursing, Nursing and Patient Care, Cultural Sensitivity, Disabilities, Caregiving, Intercultural Competence, Substance Abuse, Interpersonal Communications, Active Listening, Mental Health, Communication Strategies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Introducción a la gestión de proyectos

    Skills you'll gain: Project Coordination, Project Management Life Cycle, Project Planning, Project Management Institute (PMI) Methodology, Project Management, Project Schedules, Project Scoping, Coordination, Project Controls, Project Implementation, Leadership, Program Standards, Benefits Administration, Interpersonal Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    894 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Crea Videos para Redes Sociales con Canva

    Skills you'll gain: Canva (Software), Graphical Tools, Social Media Content, Social Media Marketing, Video Editing, Video Production, Social Media, Graphic and Visual Design Software, Graphics Software, Social Media Strategy, Graphic Design, Content Creation, Organizational Skills, Marketing, Marketing Communications, User Accounts

    4.5
    Rating, 4.5 out of 5 stars
    ·
    28 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Closing the Deal

    Skills you'll gain: Sales Presentation, Overcoming Objections, Selling Techniques, Sales Presentations, Value Propositions, Closing (Sales), General Sales Practices, Sales Training, Sales, Sales Process, Oral Expression, Persuasive Communication, Verbal Communication Skills, Influencing, Negotiation, Communication, Consumer Behaviour, Public Speaking, Interviewing Skills, Rapport Building

    Beginner · Course · 1 - 4 Weeks

1…8910…794

In summary, here are 10 of our most popular de-escalation techniques courses

  • Close, Negotiate, and Amplify Virtual Sales Success: LearnQuest
  • Gestion de projet : les bases de la réussite: University of California, Irvine
  • Cybersecurity Technology and Response Strategies: John Wiley & Sons
  • Advanced Incident Handling and Analysis Techniques: Packt
  • Master Keying Techniques in After Effects: EDUCBA
  • Fundamentos de la escritura: Tecnológico de Monterrey
  • Execution, persistence, privilege escalation and evasion: Infosec
  • Improvement Techniques and Control Tools: SkillUp
  • Essential Soft Skills & Special Patient Populations: Cinematic Health
  • Introducción a la gestión de proyectos: Tecnológico de Monterrey

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Cookies Preference Center
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok