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  • Service Management

Results for "service management"


  • Status: Free Trial
    Free Trial
    W

    West Virginia University

    Sales Force Management

    Skills you'll gain: Recruitment, Sales Development, Training Programs, Sales Training, Sales Management, Talent Recruitment, Employee Training, Recruitment Strategies, Management Training And Development, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, People Analytics, Employee Performance Management, Performance Review, Performance Measurement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    116 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Linux: Processes & System Resource Management for DevOps

    Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Design, Aerospace Basic Quality System Standards, Systems Analysis, Systems Development, Risk Management Framework, Requirements Elicitation, System Testing, System Requirements, Acceptance Testing, Development Testing, Verification And Validation, Failure Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Project Management: Beyond planning and control

    Skills you'll gain: Organizational Structure, People Management, Process Management, Project Management, Innovation, Team Management, Business Solutions, Conflict Management, Change Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    209 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 2

    Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Unix, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Role-Based Access Control (RBAC), Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Data Storage Technologies

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Management, Clustering, and Lifecycle Management

    Skills you'll gain: vSphere DRS & HA, Storage vMotion, Virtual Machines, VMware ESX Servers, vCenter Server Management, vCenter Server, Virtualization and Virtual Machines, Memory Management, Capacity Management, Patch Management, Configuration Management, System Monitoring

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Cloud Automation and Infrastructure Management

    Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Storage vMotion, vCenter Server Management, vSphere DRS & HA, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Platforms, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Virtualization, Automation, Application Lifecycle Management, Scripting

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Gestión de Precios e Ingresos: Revenue Management Estratégico

    Skills you'll gain: Cross Selling, Market Share, Upselling, Competitive Intelligence, Hospitality Management, Key Performance Indicators (KPIs), Hotel And Restaurant Management, Time Series Analysis and Forecasting, Benchmarking, Performance Measurement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Configuration, Network Services, & System Management

    Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Apple software proficiency, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Knowledge of Apple Software, Systems Administration, Virtual Networking, Cloud-Based Integration, Desktop Support, Knowledge of Apple Hardware, Hardware Troubleshooting, Data Sharing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Creating Service Innovation Culture in Public Sector

    Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Culture Transformation, Public Administration, Organizational Strategy, Public Policies, Case Studies, Strategic Thinking, Organizational Leadership, Technology Strategies, Self Service Technologies, Technology Solutions

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Planning, Auditing and Maintaining Enterprise Systems

    Skills you'll gain: Disaster Recovery, Security Management, IT Management, System Monitoring, Cyber Security Policies, Enterprise Security, Security Strategy, Systems Administration, Operating System Administration, Security Controls, Patch Management, Continuous Monitoring, Data Maintenance, Information Systems Security, Unix, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    233 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service management courses

  • Sales Force Management: West Virginia University
  • Linux: Processes & System Resource Management for DevOps: Coursera
  • The Need for Systems Engineering: University of Colorado Boulder
  • Project Management: Beyond planning and control: Politecnico di Milano
  • Create a services customer satisfaction process: Coursera
  • CompTIA Linux+ XK0-005: Unit 2: Pearson
  • Advanced Management, Clustering, and Lifecycle Management: Packt
  • Cloud Automation and Infrastructure Management: Board Infinity
  • Gestión de Precios e Ingresos: Revenue Management Estratégico: Universidad de Palermo
  • Network Configuration, Network Services, & System Management: Packt

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