
Coursera
Skills you'll gain: Stakeholder Communications, Workflow Management, Technical Communication, Stakeholder Management, Jira (Software), Communication Planning, Dashboard, Project Documentation, IT Management, Project Management, Data Storytelling, Communication Strategies, User Feedback, Information Architecture, Data Visualization, Visual Design, IT Automation, Business Process Automation, Automation, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Knowledge Transfer, Data Sharing, Document Management, Project Documentation, Information Architecture, Operational Efficiency, Content Management, Information Management, Digital Communications
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Documentation, Team Oriented, Editing, Information Architecture, Business Priorities, Content Creation
Intermediate · Course · 1 - 4 Weeks

ROI Training
Skills you'll gain: Learning Styles, Productivity, Learning Strategies, Planning, Requirements Analysis, Time Management, Prioritization, Lifelong Learning, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, User Requirements Documents, Requirements Analysis, Verification And Validation, Business Analysis Tools, Acceptance Testing, Project Documentation, User Acceptance Testing (UAT), Discussion Facilitation, Stakeholder Communications, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Professional Development, Help Desk Support, Professionalism, Verbal Communication Skills, Follow Through, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Data Analysis, Help Desk Support, Product Support, Data Literacy, AI literacy, System Support, Technical Communication, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Usability Testing, Software Design Documents, Software Documentation, Usability, User Experience Design, User Centered Design, Test Tools, UI/UX Research, User Experience, User Research, Human Centered Design, Design Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Performance Improvement, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Document Management, Data Sharing, File Management, Google Workspace, Project Documentation, Cross-Functional Collaboration, Verification And Validation, Role-Based Access Control (RBAC), Workflow Management, Identity and Access Management, Microsoft 365, Data Security, Security Awareness
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Scalability, Brand Awareness, Branding, Brand Strategy, Program Standards, Brand Management, Document Management, Information Architecture, Workflow Management, Content Creation, Layout Design, Visual Design, Operational Efficiency, Governance, Operational Risk
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Exploit development, Penetration Testing, Exploitation techniques, Technical Communication, Scripting, Technical Writing, IT Automation, Scripting Languages, Programming Principles, Automation, Data Security
Intermediate · Course · 1 - 4 Weeks