
Skills you'll gain: Reverse Logistics, Retail Management, Retail Store Operations, Strategic Sourcing, Inventory and Warehousing, Customer experience improvement, Procurement, Customer experience strategy (CX), Warehouse Management, Warehousing, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Management, Customer Service, Logistics, Operations Management, Customer Relationship Management, Relationship Management, Operations, Operational Efficiency

Included with Coursera Plus
Mixed · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

Included with Coursera Plus
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Sales Prospecting, Closing (Sales), Sales Presentation, Sales Process, Sales Management, Active Listening, Selling Techniques, Conflict Management, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, General Sales Practices, Persuasive Communication, Customer Relationship Management, Customer Analysis, Sales Development, Ethical Standards And Conduct, Network Administration

Included with Coursera Plus
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Human Resource Strategy, Human Resources, Talent Recruitment, Workforce Planning, Employee Performance Management, Recruitment Strategies, Human Resources Management and Planning, Employee Onboarding, Recruitment, Human Capital, Talent Acquisition, Management Training And Development, Human Resource Policies

Included with Coursera Plus
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Loyalty Programs, Marketing Operations, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights

Included with Coursera Plus
Beginner · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: Virtual Teams, Team Collaboration, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Coaching, Smart Goals, Accountability Frameworks, Leadership and Management, Teamwork, Collaboration, Drive Engagement, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication

Included with Coursera Plus
Intermediate · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Supplier Management, Supply Management, Supplier Relationship Management, Supplier Performance Management, Negotiation, Supplier Quality Management, Vendor Management, Contract Negotiation, Request For Quotation (RFQ), Price Negotiation, Procurement, Case Studies, Stakeholder Management, Contract Management, Market Analysis, Supplier Risk Management, Purchasing, Request for Proposal, Competitive Analysis

Included with Coursera Plus
Beginner · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Strategic Decision-Making, Team Performance Management, Emotional Intelligence, Oral Expression, Communication Strategies, Communication, Conflict Management, Cultural Diversity, Performance Review, Relationship Building, Tactfulness, Strategic Thinking, Intercultural Competence, Rapport Building, Interpersonal Communications, Cultural Sensitivity, De-escalation Techniques, Decision Making, Oral Comprehension

Included with Coursera Plus
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Team Performance Management, Team Management, Emotional Intelligence, Empathy & Emotional Intelligence, Business Leadership, People Management, Leadership and Management, Behavior Management, Business Management, Organizational Leadership, Leadership, Professionalism, Organizational Effectiveness, Leadership Development, Industrial and Organizational Psychology, Personal Development, Organizational Structure, Decision Making, Political Sciences, Self-Awareness

Included with Coursera Plus
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Competitive Analysis, Organizational Strategy, Customer Relationship Building, Salesforce, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Spatial Data Analysis, Customer experience improvement, Auditing

Included with Coursera Plus
Mixed · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Public Relations, Marketing and Public Relations, Media Relations, Marketing Management, Marketing, Music, Marketing Materials, Event Management, Marketing Planning, Branding, Event Marketing, Social Media Management, Brand Management, Promotional Strategies, Fiscal Management, Marketing Budgets, Business Marketing, Revenue Management, Financial Planning, Music History

Included with Coursera Plus
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Rapport Building, Relationship Building, Team Collaboration, Empathy, Team Building, Professionalism, Workplace inclusivity, Interpersonal Communications, Professional Development, Business Communication, Prioritization, Emotional Intelligence, Communication Strategies, Employee Coaching, Trustworthiness, Leadership Development

Included with Coursera Plus
Beginner · Course · 1 - 4 Weeks