
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Employee Coaching, Meeting Facilitation, Relationship Management, Relationship Building, Communication Strategies, Communication, Mentorship, Active Listening, Interpersonal Communications, Constructive Feedback, Professionalism, Influencing, Coaching, People Development, Collaboration
Advanced · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Conflict Management, Mediation, Negotiation, Communication Strategies, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Diversity Awareness, Active Listening, Communication Planning, Cultural Sensitivity, Teamwork, Case Studies, Collaboration, Stakeholder Management, Communication
Beginner · Specialization · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Sales Development, Lead Generation, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Human Capital, People Management, Human Resource Strategy, Staff Management, Leadership and Management, Human Relations Movement, Team Performance Management, Leadership Studies, Decision Making, Organizational Structure, Organizational Effectiveness, Organizational Change, Organizational Leadership, Employee Performance Management, Team Motivation, Strategic Decision-Making, Compensation and Benefits, Organizational Development, Change Management, Performance Appraisal
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Rapport Building, Interpersonal Communications, Communication, Empathy, Communication Strategies, Self-Awareness, Emotional Intelligence, Overcoming Obstacles, Needs Assessment, Assertiveness, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Customer Retention, Sales Presentation, Sales Process, Microsoft Copilot, Proposal Development, Overcoming Objections, Sales Prospecting, Needs Assessment, Customer Relationship Management (CRM) Software, Selling Techniques, Prompt Engineering Tools, Sales Presentations, Prospecting and Qualification, Marketing Collateral, Customer Success Management, Lead Generation, Customer Relationship Management, Sales, Business Development
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Relationship Building
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Human Resource Strategy, Human Resources, Talent Recruitment, Workforce Planning, Employee Performance Management, Recruitment Strategies, Human Resources Management and Planning, Employee Onboarding, Recruitment, Human Capital, Talent Acquisition, Management Training And Development, Human Resource Policies
Beginner · Specialization · 3 - 6 Months