
University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Data Management, Dashboard, Customer Relationship Management (CRM) Software, Dashboard Creation, Customer Relationship Management, Lead Generation, Excel Macros, Spreadsheet Software, Data Maintenance, Data Management, Automation, Data Entry, Microsoft Excel, Customer Relationship Building, Relationship Management, Business Process, Sales, Business, Productivity, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Due Diligence, Financial Analysis, Corporate Strategy, Case Studies, Business Valuation, Investment Banking, Risk Management, Corporate Finance, Business Strategies, Risk Analysis, Business Strategy, Strategic Thinking, Market Dynamics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Employee Onboarding, Talent Recruitment, Talent Acquisition, Recruitment Strategies, Workforce Planning, Full Cycle Recruitment, Recruitment, New Hire Orientations, Talent Pipelining, Employee Performance Management, Talent Management, Performance Review, Workforce Development, Workforce Management, People Analytics, Job Analysis, Human Resource Strategy, Performance Metric, Human Resources, Human Resources Information System (HRIS)
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Engagement, Customer Retention, Campaign Management, Cross-Channel Marketing, Personalized Campaigns, Driving engagement, Marketing Analytics, AI Personalization, Campaign Planning, Advertising Campaigns, Promotions and Campaigns, Brand Marketing, Email Marketing, Digital Marketing Campaigns, Digital Brand Strategy, Marketing, Digital Marketing Tools, Digital Marketing, Analytics, Business Reporting
Beginner · Course · 3 - 6 Months

Sage Publications
Skills you'll gain: Closing (Sales), Sales Presentation, Active Listening, Selling Techniques, Conflict Management, General Sales Practices, Persuasive Communication, Sales, Sales Strategy, Verbal Communication Skills, Storytelling, Sales Management, Negotiation, Emotional Intelligence, Drive Engagement, Relationship Management, Overcoming Objections, Empathy & Emotional Intelligence, Customer Relationship Building, Strategic Marketing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Mergers & Acquisitions, Business Valuation, Accounting, Financial Accounting, Corporate Accounting, Financial Statement Analysis, Financial Analysis, Case Studies, Financial Reporting, Consolidation, Financial Statements, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Talent Recruitment, Talent Acquisition, Workforce Planning, Employee Onboarding, Full Cycle Recruitment, Recruitment Strategies, Recruitment, Human Resources Management and Planning, Human Resource Strategy, Talent Management, Human Resources, Workforce Management, Talent Sourcing, New Hire Orientations, Employee Engagement, Forecasting, Interviewing Skills, Test Tools
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Investment Banking, Cash Flows, Business Valuation, Financial Statement Analysis, Financial Analysis, Cash Flow Forecasting, Financial Forecasting, Financial Statements, Consolidation, Balance Sheet, Financial Accounting, Corporate Finance, Competitive Analysis, Market Analysis, Analysis, Feasibility Studies, Risk Analysis, Income Statement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Business Valuation, Financial Statement Analysis, Cash Flow Forecasting, Investment Banking, Financial Statements, Cash Flows, Financial Forecasting, Financial Reporting, Working Capital, Financial Analysis, Financial Data, Balance Sheet, Finance, Corporate Finance, Loans
Mixed · Course · 1 - 3 Months