
Skills you'll gain: Customer Acquisition Management, Data-Driven Marketing, Marketing Analytics, Branding, Brand Marketing, Brand Management, Customer Engagement, Target Audience, Customer Insights, Marketing Channel, Marketing, Brand Loyalty, Customer Relationship Building, Campaign Management, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Loyalty Programs, Marketing Operations, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Mergers & Acquisitions, Business Valuation, Financial Modeling, Investment Banking, Balance Sheet, Financial Statement Analysis, Consolidation, Financial Statements, Financial Analysis, Financial Accounting, Accounting, Income Statement
Mixed · Course · 1 - 4 Weeks

University of California, Santa Barbara
Skills you'll gain: Talent Acquisition, Talent Recruitment, Workforce Planning, Recruitment, Recruitment Strategies, Talent Sourcing, Talent Pipelining, Human Resources Management and Planning, Human Resources, Human Resource Strategy, Strategic Sourcing, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, HR Tech, Branding, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Mergers & Acquisitions, Business Valuation, Financial Modeling, Due Diligence, Financial Forecasting, Investment Banking, Financial Analysis, Corporate Strategy, Revenue Forecasting, Balance Sheet, Cash Flow Forecasting, Financial Statement Analysis, Case Studies, Accounting Records, Financial Statements, Risk Modeling, Technical Accounting, Risk Management, Corporate Finance, Business Strategies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Financial Modeling, Mergers & Acquisitions, Private Equity, Financial Forecasting, Financial Statement Analysis, Finance, Investment Banking, Cash Flow Forecasting, Business Valuation, Revenue Forecasting, Cash Flows, Financial Statements, Return On Investment, Case Studies, Financial Reporting, Financial Analysis, Working Capital, Forecasting, Balance Sheet, Financial Data
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Mergers & Acquisitions, Business Valuation, Financial Modeling, Financial Forecasting, Investment Banking, Revenue Forecasting, Cash Flow Forecasting, Risk Modeling, Corporate Strategy, Financial Analysis, Financial Statements, Financial Statement Analysis, Business Strategies, Income Statement, Corporate Finance, Balance Sheet, Cash Flows
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Relationship Building
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations
Intermediate · Course · 1 - 4 Weeks