
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Quality, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Prompt Engineering, Inside Sales, Growth Strategies, Prompt Engineering Tools, Customer Relationship Management (CRM) Software, Sales Enablement, Sales Development, Sales Strategy, Sales, Customer Relationship Management, Sales Pipelines, ChatGPT, Sales Process, Business Software, Business Technologies, Driving engagement, Closing (Sales), Technology Strategies, Virtual Networking, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Loyalty Programs, Marketing Operations, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Relationship Building
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Customer Retention, Sales Presentation, Sales Process, Microsoft Copilot, Proposal Development, Overcoming Objections, Sales Prospecting, Needs Assessment, Customer Relationship Management (CRM) Software, Selling Techniques, Prompt Engineering Tools, Sales Presentations, Prospecting and Qualification, Marketing Collateral, Customer Success Management, Lead Generation, Customer Relationship Management, Sales, Business Development
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Sales Enablement, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics
Advanced · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Retention, Customer Analysis, Customer Relationship Building, Dashboard Creation, Relationship Management, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Communications Management, Customer Service, Customer Data Management, Personalized Service, Driving engagement, Analytical Skills, Emotional Intelligence
Beginner · Professional Certificate · 3 - 6 Months