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Results for "service improvement"


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    Imperial College London

    Quality Improvement in Healthcare

    Skills you'll gain: Continuous Quality Improvement (CQI), Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Community Health, Health Care, Data Literacy, Quantitative Research, Geographic Information Systems, Health Policy, Research Design, Leadership, Data Collection, Data-Driven Decision-Making, Risk Analysis, Geospatial Mapping

    4.9
    Rating, 4.9 out of 5 stars
    ·
    152 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Business Process Modeling, Analysis, and Improvement

    Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI

    4.5
    Rating, 4.5 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Packt

    Master Lean Six Sigma & AI-Driven Quality for Professionals

    Skills you'll gain: Prompt Engineering, Lean Six Sigma, Six Sigma Methodology, Process Improvement and Optimization, Risk Management, Risk Management Framework, Regression Analysis, Risk Modeling, Risk Analysis, Statistics, Quality Improvement, Statistical Methods, Process Improvement, Process Analysis, Probability & Statistics, Continuous Improvement Process, Pareto Chart, Corrective and Preventive Action (CAPA), Service Improvement, Business Process Automation

    4.4
    Rating, 4.4 out of 5 stars
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    7 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.9
    Rating, 4.9 out of 5 stars
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    14 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework

    4.7
    Rating, 4.7 out of 5 stars
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    469 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing Cisco Quality of Service

    Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Performance Tuning, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Network Routers, Software-Defined Data Center (SDDC), Local Area Networks, Software-Defined Networking, Computer Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

    Beginner · Specialization · 3 - 6 Months

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    Packt

    Certified Mistake-Proofing (Poka-Yoke) Specialist

    Skills you'll gain: Corrective and Preventive Action (CAPA), Service Improvement, Business Process Automation, Quality Control, Quality Improvement, Process Validation, AI Enablement, AI Integrations, Accident Prevention, Case Studies, Automation, Workflow Management, Risk Mitigation, Continuous Monitoring, Operations

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    E

    EDUCBA

    Service Marketing and Relationship Strategies

    Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Customer Complaint Resolution, Quality Improvement, Brand Management, Marketing and Public Relations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    D

    Dubai College of Tourism

    Service Foundations for Dubai's Hospitality Sector

    Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    M

    Madecraft

    Improving Team Performance

    Skills you'll gain: Team Performance Management, Active Listening, Delegation Skills, Constructive Feedback, Team Management, Process Mapping, Performance Management, Accountability Frameworks, Team Leadership, Team Building, Team Motivation, Leadership Development, Meeting Facilitation, Coaching, Employee Coaching, Accountability, Conflict Management, Workforce Development, Business Metrics, Continuous Improvement Process

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep

    Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Lean Six Sigma, Benchmarking, Process Capability, Lean Manufacturing, Risk Analysis, Quality Improvement, Process Improvement and Optimization, Process Analysis, Team Performance Management, Statistical Analysis, Team Leadership, Team Management, Root Cause Analysis, Regression Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    61 reviews

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular service improvement courses

  • Quality Improvement in Healthcare: Imperial College London
  • Business Process Modeling, Analysis, and Improvement: SkillUp
  • Master Lean Six Sigma & AI-Driven Quality for Professionals: Packt
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • ITIL V4 Certification Preparation: EDUCBA
  • Implementing Cisco Quality of Service: Cisco Learning and Certifications
  • Certified Mistake-Proofing (Poka-Yoke) Specialist: Packt
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Service Marketing and Relationship Strategies: EDUCBA
  • Service Foundations for Dubai's Hospitality Sector: Dubai College of Tourism

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