How does generative AI improve decision-making in program management?

Generative AI analyzes large datasets, identifies patterns, and provides predictive insights, enabling Program Managers to make informed decisions faster and more accurately.

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Generative AI: A Game Changer for Program Managers

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Generative AI: A Game Changer for Program Managers

Name: Generative AI: A Game Changer for Program Managers
Rating: 4.757575757575758 (33 reviews)

This course is part of multiple programs.

Instructors: SkillUp +1 more

3,336 already enrolled

Included with

3 modules

Gain insight into a topic and learn the fundamentals.

33 reviews

Intermediate level

Recommended experience

9 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

33 reviews

Intermediate level

Recommended experience

9 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Job-ready GenAI skills that program managers need to enhance decision-making, risk management, and benefits realization in program management
How to leverage GenAI for strategic alignment, stakeholder engagement, and governance using AI-driven tools
Gain hands-on experience with generative AI tools through labs and projects, applying AI across Program Definition, Delivery, and Closure.
Explore ethical considerations in AI-driven program planning, execution, and decision-making for responsible AI adoption

Skills you'll gain

Category: Project Management Institute (PMI) Methodology
Category: Stakeholder Engagement
Category: AI Integrations
Category: Governance
Category: Program Management
Category: Stakeholder Management
Category: Decision Intelligence
Category: Benefits Administration
Category: Strategic Decision-Making
Category: Stakeholder Analysis
Category: Responsible AI
Category: Risk Management

Tools you'll learn

Category: Generative AI

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

7 assignments

Taught in English

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Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

Generative AI (GenAI) is transforming program management, enabling program managers to make smarter decisions, reduce risks, and drive strategic value more effectively. Professionals with job-ready GenAI skills now instantly stand out to recruiters!

In this course, you’ll explore how GenAI can transform program management tasks, plus how it aligns with latest edition of PMI’s Standard for Program Management. You’ll learn how AI can help you negotiate the program lifecycle across three key phases. For the Program Definition phase, you’ll learn how AI enhances stakeholder analysis, business case validation, and benefits identification. In the Program Delivery phase, you’ll see how AI-driven governance, risk management, and real-time insights optimize execution. Then in the Program Closure phase, you’ll learn how AI facilitates lessons learned analysis, impact assessments, and knowledge transfer. Additionally, you’ll explore ethical AI implementation, risk mitigation strategies, and responsible AI governance in program management. In this course, you’ll get hands-on experience with GenAI tools to create key deliverables essential for program success. In the final project, you’ll leverage GenAI to create artifacts required to complete each phase of the program lifecycle. If you’re keen to seamlessly integrate GenAI into your program management practices, drive efficiency, and ensure long-term program success, enroll today!

In this module, you will explore how generative AI is rapidly evolving within program management. AI is reshaping how Program Managers define, deliver, and close programs by automating tasks, optimizing decision-making, and enhancing stakeholder engagement. More Program Managers are integrating AI-driven tools to improve strategic alignment, benefits realization, and governance. You will learn how AI tools streamline tasks, support scenario planning, and drive efficiency across the program lifecycle from Program Definition to Program Closure.

What's included

9 videos2 readings3 assignments2 discussion prompts8 plugins

9 videosTotal 61 minutes

Course Introduction3 minutes
Generative AI for Program Management7 minutes
How Program Managers Leverage Generative AI6 minutes
Implementing Generative AI in Program Management7 minutes
Generative AI's Role in managing the Program Management Domains8 minutes
Using AI for Stakeholder Communication and Collaboration7 minutes
AI for Innovation and Benefits Identification9 minutes
AI to Improve Stakeholder Experience and Value Delivery7 minutes
AI for Program Task Optimization7 minutes

2 readingsTotal 6 minutes

Course Overview4 minutes
Summary: Program Management and Generative AI 2 minutes

3 assignmentsTotal 39 minutes

Graded Quiz: Program Management and Generative AI21 minutes
Practice Quiz: Generative AI's Impact on the Program Lifecycle9 minutes
Practice Quiz: Leveraging Generative AI for Strategic Program Execution9 minutes

2 discussion promptsTotal 20 minutes

[Optional] How Can Generative AI Improve Your Effectiveness as a Program Manager?10 minutes
[Optional] What Are the Biggest AI Advantages for Program Managers?10 minutes

8 pluginsTotal 70 minutes

How to Make the Most of This Course15 minutes
Reading: Top Generative AI Tools for Program Management3 minutes
Case Study: Successful AI Implementations in Program Management5 minutes
Lab: AI Opportunities in Program Planning, Delivery, and Closure30 minutes
Reading: Review of Program Management Principles5 minutes
Reading: Leveraging AI to Enhance Principle Excellence5 minutes
Reading: How AI Builds on Past Program Insights4 minutes
Lab: AI Opportunities in a Program Case Study 3 minutes

In this module, you will gain hands-on experience with generative AI tools to optimize program planning, execution, and benefits realization. You will explore how AI-powered tools can be leveraged to enhance strategic decision-making, manage risks effectively, and improve stakeholder engagement. Additionally, the module dives into AI's challenges and ethical considerations in program governance, ensuring responsible and effective AI adoption.

What's included

8 videos1 reading3 assignments2 discussion prompts4 plugins

8 videosTotal 59 minutes

AI for Strategic Program Planning6 minutes
AI for Program Planning and Reporting7 minutes
AI for Risk Management and Mitigation Strategies7 minutes
The Future of AI in Program Management8 minutes
AI Risks in Large-Scale Programs8 minutes
Using AI to Manage and Share Knowledge8 minutes
Overcoming Bias in AI Models9 minutes
Risks of AI in Program Execution7 minutes

1 readingTotal 3 minutes

Summary: Harnessing the Power of Generative AI in Program Management3 minutes

3 assignmentsTotal 39 minutes

Graded Quiz: Harnessing the Power of Generative AI in Program Management21 minutes
Practice Quiz: AI for Innovation and Program Efficiency9 minutes
Practice Quiz: Challenges and Ethical Considerations in AI-Driven Program9 minutes

2 discussion promptsTotal 20 minutes

[Optional] Share Your Experience with AI Tools for Program Planning 10 minutes
[Optional] What Are the Top AI Challenges in Program Management?10 minutes

4 pluginsTotal 84 minutes

Lab: AI for Program Data Analysis and Visualization30 minutes
Reading: Challenges with Generative AI5 minutes
Reading: Ethical Considerations in AI-Driven Programs4 minutes
Lab: AI Ethics in Program Decision-Making45 minutes

The module includes a final project based on the concepts covered in the course. In this module, you will attempt a graded quiz to test and reinforce your understanding of concepts. The module also includes a glossary to enhance comprehension of generative AI-related terms.

What's included

1 video3 readings1 assignment3 plugins

1 videoTotal 4 minutes

Course Wrap-Up 4 minutes

3 readingsTotal 7 minutes

Project Overview3 minutes
Congratulations and Next Steps2 minutes
Thanks from the Course Team2 minutes

1 assignmentTotal 30 minutes

Final Exam30 minutes

3 pluginsTotal 90 minutes

Lab: Guided Project: AI-Driven Program Planning and Benefits Realization 60 minutes
Reading: Cheat Sheet: Common Prompts for Program Managers15 minutes
Glossary: Generative AI: A Game Changer for Program Managers15 minutes

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Instructors

Instructor ratings

(10 ratings)

SkillUp

159 Courses508,302 learners

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SkillUp

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

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Reviewed on Dec 3, 2025

Exactly the content I needed to refresh & update my Program Management and GenAI knowledge!

Reviewed on Aug 30, 2025

Practical course, this knowledge is useful in Program manager's daily job.. Fabalous work team who built this content.

Frequently asked questions

Generative AI enhances efficiency by automating administrative tasks, analyzing vast amounts of data for better decision-making, and identifying risks early. It also improves strategic alignment and stakeholder communication, leading to more successful program outcomes.

Generative AI transforms program management by streamlining reporting, optimizing resource allocation, and enhancing risk assessment. It enables faster, data-driven decisions and allows Program Managers to focus on strategic priorities rather than routine tasks.

Program Managers can use generative AI to automate status reports, generate insights for risk mitigation, create AI-driven roadmaps, and improve stakeholder engagement through predictive analytics. AI tools help them work smarter and drive better program success.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

Generative AI: A Game Changer for Program Managers

Generative AI: A Game Changer for Program Managers

What you'll learn

Skills you'll gain

Tools you'll learn

Details to know

Build your subject-matter expertise

There are 3 modules in this course

Program Management and Generative AI

What's included

Harnessing the Power of Generative AI in Program Management

What's included

Guided Project, Final Assessment, and Course Wrap-Up

What's included

Earn a career certificate

Instructors

Offered by

Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Learner reviews

Frequently asked questions

What are the benefits of using generative AI in program management?

Why should Program Managers use generative AI?

How can Program Managers use generative AI in their job?