In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail
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Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
4,412 already enrolled
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78 reviews
Skills you'll gain
- Employee Training
- Employee Retention
- Human Resources
- People Management
- Human Capital
- Compensation and Benefits
- Employee Engagement
- Workforce Planning
- Workforce Management
- Human Resources Management and Planning
- Retail Store Operations
- Compensation Strategy
- Workforce Development
- Staff Management
- Compensation Analysis
- Organizational Strategy
- Human Resource Strategy
- Employee Performance Management
- Talent Management
- Team Motivation
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Reviewed on Feb 3, 2023
The clearest and best source of information on recruitment and workforce management that I have ever been fortunate enough to come across.
Reviewed on Aug 7, 2021
Really interesting course. Definately made me think about the importance of human capital within businessses and the ways to improve retention in employees. Learned so much
Reviewed on Jul 17, 2025
Always loved the insights from Prof. Bidwell and his charming sense of humour




